COLLABORATION SOLUTIONS
We’ll help you choose, implement and manage collaboration tools that enable flexible work and enhance the customer experience for unified communications.
Having the right tools in place makes it easy to connect with your teammates. We’ll make sure your teams are equipped to collaborate effectively across your organization for unified communications.
Seamless unified communications starts here.
With a growing number of options on the market, it’s challenging to know where to begin developing your communication strategy. We’ll guide you through investing in collaboration tools that allow your workforce to accomplish more together — and boost worker and customer satisfaction in the process.
Drive engagement, simplify collaboration, optimize productivity and streamline the customer experience with modern unified communications solutions, including:
Video
Service (CCaaS)
UCaaS Platforms
Unified Communication as a Service (UCaaS)
A centralized communication system is more important than ever as your remote and hybrid workforce expands. Our experts will guide you through designing, implementing and managing a unified environment that increases worker satisfaction and agility.
Build a platform that is integrated with security, scalability and flexibility with our UCaaS offerings, including:
- Managed Collaboration for Microsoft Teams® Voice
- Collaboration Services for Cisco® UCM Cloud
- Collaboration Services for Cisco WebEx® Calling
Enterprise Collaboration Applications
Enterprise collaboration
Gain access to consolidated, streamlined communication and document sharing with Microsoft® productivity applications. You’ll be able to boost employee satisfaction without sacrificing security or overburdening IT resources.
We’ll help you adopt and manage Office 365® and Microsoft Teams to meet users’ productivity needs, providing:
- Increased efficiency
- Improved cost control
- 24/7/365 support
- In-depth reporting
Ready for the first step in your enterprise collaboration journey?
Achieving new outcomes requires understanding your current position. In our Microsoft 365™ Teamwork Assessment, we evaluate your existing environment and develop a personalized strategy for better collaboration.
Voice and Video Tools
Voice and video collaboration
Anytime, anywhere collaboration tools aren’t just a convenience — they’re a requirement to keep your teams connected and your business competitive. With centralized solutions for voice and video, we help you exceed the high expectations of today’s digital economy.
Strengthen workforce agility with our design, implementation and management guidance — increasing team productivity and reducing complexity in the process.
Our strategic voice and video collaboration partners
Video Partners
Voice Partners
Contact Center as a Service
Strong customer connections with contact center solutions
Adopting an omnichannel approach to contact center services helps you deliver a seamless, exceptional client experience across every medium. Contact center solutions with Insight give your teams the flexibility to work remotely while staying connected with clients.
We’ll design, implement and manage the right mix of contact center technology that increases productivity and agility — and strengthens customer loyalty in the process. The result: A unified environment where teammates, customers and data are only a click away.
Improving the customer experience
In this client story, discover how we helped a health management company optimize its call center resources to drive customer experience improvements.
- Increased efficiency
- Improved cost control
- 24/7/365 support
- In-depth reporting
A proven approach to modernization
Each of our collaboration solutions is built around your current needs and future goals. By combining our technology expertise with a deep knowledge of your organization, we’ll work together to reimagine how you do business.
