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Public Sector State & Local Government

Public sector clients face endless scrutiny from citizen customers concerned that government either does too little or spends too much.  We help minimize the doubt by offering both E-Rate and Naspo Agreement pricing for city, state and education customers. Meanwhile, cybersecurity and emergency response needs continue to weigh heavy on leaders. 2024 has marked a record of attacks on the public sector, leaving CIOs to wonder “Are we next? And could we quickly recover?”

Sivility Systems powers advanced digital capabilities to increase service and security capacity in customer friendly, budget-minded ways.  We work closely with Public sector – city, state, and local government entities.

Public sector city state naspo e-rate building

Examples on how we serve the Public Sector:

  • Intelligent contact centers capable of handling massive volume surges in response to triggering events (pandemic-related unemployment benefits; large scale utility outages; public emergencies; etc.)
  • Elections security and pandemic-safe voting
  • Next-generation 911 featuring Vesta mapping, analytics and compatibility with smartwatches and smart cars
  • Remote, cloud-connected workspaces designed for elasticity and continuity if physical locations remain closed
  • Guidance on financing avenues and ways to maximize investment
  • Hands-on project implementation that frees in-house IT teams to focus on strategic concerns
  • Enterprise planning that prioritizes network segmentation, data center, voice initiatives and ongoing best practice technology optimization
  • Public Sector Advantages

    E-Rate

    The Schools and Libraries Program of the Universal Service Fund, commonly known as “E-Rate,” is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). This program provides discounts to help most U.S. schools and libraries in the public sector obtain affordable telecommunications and bandwidth. Moreover, it is one of four support programs funded through a Universal Service fee charged to companies that provide interstate and/or international telecommunications services.

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    Naspo

    The National Association of State Procurement Officials (NASPO) operates as a non-profit association dedicated to advancing public sector procurement through leadership, excellence, and integrity. Moreover, NASPO’s Primary membership comprises the directors of the central purchasing offices in each of the 50 states, the District of Columbia, and the territories of the United States.

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    Sustainability

    As an Environmental Sustainability Partner, we assist organizations and the public sector in meeting environmental goals in the circular economy, complying with mandates, and innovating with Cisco technology. We aim to lead the transformation unlocking $4.5 trillion in value by 2030.

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    View other industries we do business in by visiting our industry page.